Return and Refund Policy
Thanks for shopping at Ancient Hair Secrets.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 14 calendar days to return your item from the date you received it in the condition you received it. If you are not happy with the products, contact us immediately and we will send you a FREE return label.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will receive a confirmation email with your tracking number.
If you have any questions on how to return your item to us, contact us. You can reach us at 303.623.1867 or at 1.800.206.0834. Please send returns to 1625 Larimer St #1407, Denver Colorado 80202.